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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shirley Hicks

March 25, 2026

5  out of  5
rating by Shirley Hicks
"Nolan was super helpful getting my husbands coverage set up quickly when time was of the essence, and also helped us better understand our coverage."
We responded:
"Thank you, Shirley, for sharing your experience! It's great to hear that Nolan was able to assist with your husband's coverage promptly and clarify your understanding. We appreciate your feedback and support."
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Paul Mcdaniel

March 18, 2026

5  out of  5
rating by Paul Mcdaniel
"I've worked with Karen's office for years and they have always taken care of me. Nolan takes the time explaining coverage and walking me through claims to feel like I'm not having to deal with it myself."
We responded:
"Thank you, Paul, for your continued trust over the years. We're glad to hear that Nolan has been helpful in explaining coverage and guiding you through the claims process. Your feedback means a lot to us."
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Joshua Parsons

March 5, 2026

5  out of  5
rating by Joshua Parsons
"Ronda helped me get my vehicle insuranced in a very efficient way"
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Todd Lamle

February 26, 2026

5  out of  5
rating by Todd Lamle
"Tim was a great help answered all questions he’s a great asset to your company"
We responded:
"Thank you, Todd, for your feedback! We're glad to hear that Tim was able to assist you and answer all your questions. We appreciate having him on our team. "
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joan benoit

February 24, 2026

5  out of  5
rating by joan benoit
"I needed to transfer my insurance from OH and Rhonda was such a big help. She is very timely on responses and listens to what I needed. She also helped with getting me into my acct I was having trouble with."
We responded:
"Thank you, Joan, for sharing your experience! We're glad Rhonda could assist you with your insurance transfer and account access. Your feedback is greatly appreciated. "
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Tonia Bohan

February 19, 2026

5  out of  5
rating by Tonia Bohan
"If you’re looking for an insurance agent who is responsive, trustworthy, and truly looks out for her clients, I highly recommend Rhonda. She’s absolutely wonderful to work with!"
We responded:
"Thank you, Tonia, for your kind words about Rhonda. It's great to hear that you find her responsive and trustworthy. We appreciate your recommendation! "
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Trace Moore

February 12, 2026

5  out of  5
rating by Trace Moore
"I have been with State Farm for over 40 yrs and I have been with Karen and her team for over 10 yrs. I have had nothing but a great experience with them. When going through a nasty divorce and moving they absolutely wonderful with every detail of the way. Her team was there with any questions or concerns I have ever had. I feel 100% confident that I have what I need when it comes to my agent."
We responded:
"Thank you, Trace, for your loyalty and for sharing your experience with us over the years. We're glad to have been there for you during challenging times and to address any questions or concerns you've had. Your confidence in our team means a lot. "
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Vince Jones

February 10, 2026

5  out of  5
rating by Vince Jones
"Rhonda was great. She made it very easy and painless swapping Statefarm agents from Georgia to Indiana. Rhonda was very knowledgeable, and answered every questioned that I asked her. I would definitely recommend Statefarm (Karen Shields agency) to anyone because of Rhonda Cheeks."
We responded:
"Thank you, Vince, for sharing your experience! We're glad to hear that Rhonda made your transition between states smooth and hassle-free. Your recommendation means a lot to us. "
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Alex A

February 5, 2026

5  out of  5
rating by Alex A
"Rhonda and the state farm team here are amazing! I only stop in or reach out when I have issues or updates and they help in no time. Had to ask to for multiple quotes for vehicles and they handled the task like true professionals! Added my new vehicle, additional driver, and provided new docs same day! Great team at this place!"
We responded:
"Thank you, Alex, for your kind words about Rhonda and the team. We're glad to hear that they were able to assist you promptly with your vehicle quotes and updates. Your support means a lot to us! "
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Brian Beard

January 16, 2026

5  out of  5
rating by Brian Beard
"Always great service from this office. Everyone I’ve talked to is super helpful! Rhonda is extremely responsive and was able to get me lined up with coverage for a new vehicle in addition to what we already have. Been a customer for well over a decade, and the good service keeps me here!"
We responded:
"Thank you, Brian, for your kind words and for being a loyal customer for over a decade! We're glad to hear that Rhonda and the team have been helpful and responsive in getting you set up with your new vehicle coverage. We appreciate your continued trust in us."
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Melody dewitt-mullins

December 13, 2025

5  out of  5
rating by Melody dewitt-mullins
"Went in mainly for a quote on homeowners insurance. Nolan was the agent that helped me. He explained everything with the policy I had and what my policy would be with them thoroughly. Showed me what I would save on home by itself or bundled with auto insurance. Also talked to me about some life insurance as well. I chose to bundle all three ( home, auto, and life ). It was a big savings each year compared to my current policy. Kept me informed through the whole process. Helped me with canceling my current policy. I would highly recommend him to anyone."
We responded:
"Thank you, Melody, for sharing your experience with us. We're glad to hear that Nolan was able to assist you thoroughly and help you achieve significant savings by bundling your policies. Your recommendation means a lot to us. "
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Kurt Mollaun

November 26, 2025

5  out of  5
rating by Kurt Mollaun
"Nolan was great to work with, I would highly recommend him for your insurance needs. He listened to what we needed and saved us a lot of money. Can’t thank him enough."
We responded:
"Thank you, Kurt, for your kind words about Nolan. It's great to hear that he was able to assist you effectively and help you save money. We appreciate your recommendation and look forward to serving your insurance needs in the future."
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Verna Daulton

November 17, 2025

5  out of  5
rating by Verna Daulton
"I have been with Karen for over 11 years and have always received great service from her and the entire staff. They care about my needs and make my insurance experience as effortless as possible. Give Karen a call and she will take care of you too!"
We responded:
"Thank you, Verna, for your kind words and for being with us for over 11 years. We're glad to hear that our team has been able to make your insurance experience smooth and attentive to your needs. Your recommendation means a lot to us!"
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Katelyn Welzel

November 14, 2025

5  out of  5
rating by Katelyn Welzel
"Everyone at this office is so kind! Rhonda was very accommodating and helped me with finding car insurance and renters insurance that works best for me; working with her has been an absolute delight. I highly recommend."
We responded:
"Thank you, Katelyn, for your kind words and recommendation. We're glad to hear that Rhonda was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Josh G

November 7, 2025

5  out of  5
rating by Josh G
"It was a pleasure working with Nolan, who went above and beyond to make sure we saved money on our insurance. Can’t recommend enough!"
We responded:
"Thank you, Josh, for your kind words about working with Nolan. We're glad to hear he was able to help you save money on your insurance. Your recommendation means a lot to us. Take care!"
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Karolina Perr

October 28, 2025

5  out of  5
rating by Karolina Perr
"Just wanted to thank Rhonda for helping me add a car and driver to my policy. She called me right away to confirm information and got me coverage the same morning. Thank you Rhonda 😊"
We responded:
"Thank you, Karolina, for your kind words about Rhonda's assistance. It's great to hear she was able to help you efficiently with your policy update. We appreciate your feedback and look forward to serving you again."
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Myron Short

October 27, 2025

5  out of  5
rating by Myron Short
"It was Friday afternoon almost evening. My truck broke down and I called My State Farm agent and they very smoothly handled getting me towed to where I needed to go, very grateful for no delay in getting to me. Thanks again, Karen."
We responded:
"Thank you, Myron, for sharing your experience. We're glad to hear that Karen and the team were able to assist you promptly with your truck situation. Your feedback is much appreciated."
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Wanda Jones

October 15, 2025

5  out of  5
rating by Wanda Jones
"Nolan was phenomenal! He was kind, patient and very knowledgeable. He answered all of my questions and helped me understand the differences between coverages. He even helped me cancel my previous insurance company which was a huge relief! Highly recommend!"
We responded:
"Thank you, Wanda, for your kind words about Nolan. It's great to hear that he was able to assist you effectively and make the process easier. We appreciate your recommendation and look forward to continuing to serve you. "
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Faye Bennett

October 9, 2025

5  out of  5
rating by Faye Bennett
"I got a new car recently and needed help getting everything set up and Drive Safe and Save started. Nolan took the time to review coverage options and offered to help set up the Drive Safe and Save discount"
We responded:
"Thank you, Faye, for your feedback! It's great to hear that Nolan was able to assist you with your new car setup and the Drive Safe and Save program. We appreciate your trust in us for your insurance needs."
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Jill Jones

September 26, 2025

5  out of  5
rating by Jill Jones
"Thank you State Farm for your help providing the event insurance for my daughter's wedding. Rhonda was so helpful, extremely kind and very knowledgeable! She explained everything to me in detail and sent my coverage to me very quickly. We have been with this agency for many years and I trust them with all our insurance needs. Thanks again!"
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Carrie Overbeck

September 18, 2025

5  out of  5
rating by Carrie Overbeck
"No one likes paying for insurance. Working with Brina was like working with your best friend. She broke everything down, step by step and never made me feel pressured into buying something I didn't want. If you're thinking about changing companies give her a chance."
We responded:
"Thank you, Carrie, for your feedback! It's great to hear that Brina made the process comfortable and clear for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs. "
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Michelle Jackson

September 15, 2025

5  out of  5
rating by Michelle Jackson
"I’ve had nothing but exceptional service at State Farm! Brina is awesome and is quick to respond to my queries. I definitely recommend State Farm for all your insurance needs! Great team!"
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Ted Zimmerer

September 5, 2025

5  out of  5
rating by Ted Zimmerer
"The staff was extremely helpful with one employee leaving her lunch break to help me, I worked with Nolan and he was helpful and quick!"
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Dominick Robinson

September 5, 2025

5  out of  5
rating by Dominick Robinson
"Nolan is a great worker he helped me get my insurance right and made sure I understand everything and all my benefits. In my opinion he deserves a huge raise!"
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Nick Furney

August 28, 2025

5  out of  5
rating by Nick Furney
"Nolan was great! Very helpful, thorough and patient with all of my questions. He went above and beyond to make sure we had all of the coverage and savings we needed."