
State Farm® Insurance Agent Karen Shields
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dwayne May
June 27, 2025
"I came to Karen from another agent due to his inability to be reached and inconsistent billing issues. Since switching to Karen, my bills are now consistent and she has been a great agent, always working on my behalf. Her staff is top notch. Rhonda in particular is very helpful and a pleasure to talk to anytime I’ve needed to make changes. She understands time sensitive matters and is an asset to Karen’s team."
Victor
June 21, 2025
"Just wanted to go out of my way to leave a review to for two incredible people out of Karen Shields' office, Brina and Nolan because they went out of their way for me and my family. Brina helped me secure new homeowners insurance promptly, before my payment was subject to DOUBLE, because my previous insurance company tanked and my mortgage company responds with trying to install a new policy without my permission or my consent. Brina personally called the Mortgage company and handled the Escrow account and policy changes on my behalf. As if that wasnt a flex enough, she offered me a better rate for car insurance.....So yeah, they're good. Last but certainly not least we got Nolan, I had the pleasure of meeting Nolan in person when he drove nearly 3 hours to meet me at my home to secure a "wet signature" to amend a life insurance policy that I was looking into getting for my family. There was a bit of a hiccup during the underwriting with the logistics of the mail delivery system and some concerns about the questionnaire and how that would affect the policy. Nolan worked with the underwriting team and myself to get the life insurance policy signed and back to the office before the deadline......by physically driving for nearly 6 hours to do so. Long story short, I just got lucky is all and now my mortgage is reasonable, Im saving a hundred bucks on car insurance and now I feel more secure than ever knowing my family will be taken care of. Just blessed that Karen's office called me first and blessed to have these fine people in my corner, Brina and Nolan, thanks for going out of your way. -Vic"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Christi Shackelford
June 16, 2025
"I cannot even begin to tell you just how wonderful all of the staff are! They are ALWAYS there to answer and to help along the way. I’ve insured three new teenage drivers over my time with them and they have always been fabulous with answering ?’s and making sure I have each driver and each car covered more than enough and same with my home policy. Can’t say enough good things!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Smooth Man
June 12, 2025
"I worked with Nolan Shields, and he did a fantastic job. He was able to get me setup lighting quick and made the whole process easy and painless. Really appreciate the help, and look forward to insuring more with State Farm in the future! ~ Brady"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mark Clark
June 12, 2025
"Nolan was great to work with,he made the transition from our existing coverage to State Farm easy."
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Paul Richards Jr
June 10, 2025
"Nolan was great helping set up my coverage and helped me set up my discounts and made it easy to switch over. Rhonda provides great service and they're always friendly and ready to help."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Conner Cluxton
June 6, 2025
"Rhonda helped me every step of the way and made sure I understood and was comfortable with a policy change/update. Thanks Rhonda and State Farm!"
"Thank you for the five-star rating, Conner! We are grateful for you!"
Kaleigh Calderon
June 6, 2025
"Nolan has been super helpful and attentive helping me switch my insurance over to a new state. He worked well with my schedule and always quick to make sure he wasn’t inconveniencing me."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Frank
May 30, 2025
"Nolan evaluated our insurance needs and patiently helped us transition auto and home policies to State Farm. We will save a significant amount of money going forward! Thanks a lot for your help, Nolan!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Leah Cox
May 30, 2025
"My husband and I were in need of changing home owner & car insurance - rates had increased for no reason and was crazy high so I reached out to Nolan @ State Farm and Wow!! We were very impressed with how professional, nice, detailed oriented and the estimate came back very quickly! Even the lady that answered the phone was extremely polite!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Roddy Broussard
May 30, 2025
"Nolan has really helped me with this experience. I would recommend your agency to anyone!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mike Walter
May 25, 2025
"I’ve been a State Farm customer for decades. I’ve used Karen as my agent for over 10 years. She has always been there to answer all my questions. She goes above and beyond. I’d recommend her for anyone looking for a State Farm agent."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
sharon rhinehimer
May 22, 2025
"Rhonda helped me transition my coverage between states seamlessly. The process couldn't have been easier! Thank you soooo much!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Amber Slaughter
May 20, 2025
"Brina was so nice and accommodating! She helped me transfer my policies over to State Farm. Look out Jake! BRINA’s coming for you!😂"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sharon Coffey
May 19, 2025
"Nolan followed up several times to help with my insurance needs and is very considerate and friendly"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
meagan menne
May 19, 2025
"Karen & her statefarm team have always been so helpful & so easy to work with. Highly recommend for anyone looking into an insurance agency!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ryan Shields
May 19, 2025
"Karen and her team were wonderful in processing my claim. They made sure the process was understandable, efficient, and most importantly correct. I would highly recommend them to anybody."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Billy Linkugel
May 19, 2025
"Very easy to work with. Very friendly and great communication."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lorna Libbert
May 15, 2025
"Karen was rude and difficult after my husband's mother passed. She delayed processing of the life insurance policy, was rude, and generally decided since she was also unhappy with us that she would make things as difficult as possible. Even asking for a copy of the obituary which she could have easily gotten offline if she really needed it. (That is only one small example of many.) We changed to another local agent who has been awesome."
"This is your 2nd review to this office, as the 1st review was a 5 star review so it is troubling to see an inaccurate review posting. The death claim was never delayed in filing by this office. I have a time stamp of when we were notified and when the claim was filed with the company. It was your husband who delayed in getting ALL the necessary paperwork that was mandated to file a death claim. There were numerous calls and text messages to him and to you and they are timed stamp again in the file. This office was waiting on your response. He was the one that was extremely rude to my young team member that simply was unacceptable and as an employer this needed to be addressed. Rudeness is never allowed on both sides of the aisle. Facts matter madam, and you simply are not reporting the facts accurately. "
Jim Fulton
May 9, 2025
"All of our properties and vehicles are insured through this agency. Their support has always been very prompt and exemplary. I work primarily with Rhonda Cheek in this office."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Favor Neal
April 30, 2025
"Rhonda always takes care of my insurance requests, she is timely and explains anything I don't understand and gives me more that one option if available. State Farm isn't always the least expensive option but because of the years of service and kindness Rhonda has given me I continue to return and keep my policies old and new with her and Karen. Apr 30, 2025 Once again, Rhonda with Karen Sheilds state farm has given excellent customer service. Whenever I have a new purchase or policy change she is always happy to help, explain any questions I have and in a timely manner."
"Favor, we are delighted to hear about your positive experiences with Rhonda and our team at Karen Shields - State Farm Insurance Agency. Providing excellent service and multiple options to meet your insurance needs is our top priority. Thank you for your loyalty and trust in us. We look forward to continuing to serve you for many more years to come. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Kameron Ribeiro
April 25, 2025
"I recently had the pleasure of working with Rhonda Cheek for my insurance needs, and I couldn't be happier with the service I received. Rhonda is incredibly knowledgeable, patient, and always willing to go the extra mile to ensure I understood my options. She made the entire process seamless and stress-free. I highly recommend Rhonda to anyone looking for a reliable and trustworthy insurance agent!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Grant Gellert
April 23, 2025
"Always super helpful and responsive with all my insurance needs. They have the best customer service and competitive rates."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Katie Funk
April 17, 2025
"Rhonda and the rest of the Statefarm team have been of great help for almost 10 years of making sure I am covered in all aspects from life insurance to my cars. Rhonda in particular has been such a great help when I learned that my address had not been changed to my new one which made it to where I was still paying other states premiums- she helped me get the new ones quoted and updated in just a few hours and saved me money in the end! Anything I need they are always willing to help!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Keith Sieverding
April 9, 2025
"Karen Shields and her agency had been our partner in insurance since the 80's. They have always gone the extra mile to make sure our protection is up to date and ready to help when there is a claim. Thanks for having our backs!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"