State Farm® Insurance Agent Karen Shields
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Glenda Dice
November 5, 2026
"Nolan helped me with my auto insurance and he was very thorough and patient helping me select the coverage I needed. I appreciated the help he gave me setting up the Drive Safe and Save beacon, too!"
"Glenda, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Karen Shields and Team "
Julie Bowling
October 26, 2026
"Nolan was Very helpful and friendly and saved me hundreds of dollars on my home and autos."
"Julie, we are thankful for your positive rating! Your trust in our team to manage your insurance policies is truly valued. Rhonda is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
C Turner
October 26, 2026
"Karen and her staff is amazing! They are helpful and always willing to offer resources for the customer! Everyone I have worked with is pleasant. I never feel like a bother or burden when I call with a question! I am thankful to have them as part of our community! They are genuinely great neighbors!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Again, thank you!"
Don Hall
September 15, 2026
"Nolan is the man! He had me squared away in less than an hour with renters and auto insurance. State Farm also saved me about 70 bucks per month coming from Allstate."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Karen Shields’s team. "
Hannah Richardson
August 19, 2026
"Very helpful and fast. Didn’t even need to speak on the phone! Thanks!"
"Thank you so much for the 5 stars, Hannah! We truly appreciate your feedback and are always happy to help whenever you need us. "
Frank
August 7, 2026
"We transitioned our home and auto insurance to State Farm a little over a year ago and have since added two new drivers. Every time I needed help Nolan Shields has responded quickly and patiently while customizing our policy for our individual needs and circumstances. Thanks to Nolan once again!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jackie Loudakis
August 7, 2026
"I can't say enough about the superior customer service I received from Nolan.
He made the entire process a breeze. He felt more like a friend versus an Insurance Agent .
Highly recommended!!"
"Jackie, thank you so much for the wonderful review! We really appreciate your kind words. Nolan does a very good job of assisting our clients with their insurance needs. If you ever need anything, our Lawrenceburg insurance team is always here and happy to help. "
Robin Bryant
July 22, 2026
"My experience with my agent Nolan was great he is caring and worked to get me the best price i could ❤️he even followed up with me ☺️"
rebecca adams
July 22, 2026
"I've had the best customer service with these people! They are always very helpful and make everything easy to understand."
Kenz Francis
June 5, 2026
"I’ve had renters insurance with State Farm for about 2 years and I love them. My apartment complex is super picky about everything and I’ve recently had to change things since I moved from one apartment to another. Nolan was great to work with. He made all the changes in a timely manner and was very patient with all of my phone calls lol Thank you so much!"
"Thank you for sharing your experience! We completely understand wanting to get everything just right for your apartment complex, and we're so glad Nolan's patience and quick service made the transition smooth. Enjoy your new apartment!"
Laura M. Edwards
April 22, 2026
"Rhonda is always my go to person. She is so nice and very easy to work with. Always on top of things. No matter what I call or email her for she's very prompt and gets things done."
"Thank you, Laura, for sharing your experience with Rhonda. It's great to hear that she consistently provides prompt and efficient service. We appreciate your feedback and look forward to continuing to assist you."
Steve Hale
April 16, 2026
"Nolan is excellent in all aspects. Very professional and pleasant to work with. He is willing to go the extra mile to make sure the process goes smooth. Thank you for a great experience."
"Thank you, Steve, for your feedback. We're glad to hear that Nolan provided you with a smooth and professional experience. Your satisfaction is important to us."
Doug Bamberger
April 15, 2026
"We switched to State Farm and our agent is Nolan Shields. He was very knowledgeable and helpful making the switch. Thanks Nolan!"
"Thank you, Doug, for sharing your experience with us! It's great to hear that Nolan was knowledgeable and helpful during your switch to State Farm. We appreciate your feedback and support."
Mitch Meurer
April 8, 2026
"Karen and her team are fantastic to work with and very helpful when I was deciding my insurance needs."
"Thank you, Mitch, for your feedback! We're glad to hear that Karen and the team were helpful in guiding you through your insurance decisions. Your support means a lot to us."
Tommy Rowlett
April 2, 2026
"Rhonda and the State Farm team are awesome and great at what they do! They are so easy to work with and quick to take care of my family and I. I 100% recommend Rhonda for anyone needing insurance. Thanks for all that you do Rhonda!"
"Thank you, Tommy, for your kind words about Rhonda and the team! We're glad to hear that they have been easy to work with and quick to assist your family. Your recommendation means a lot to us. Thanks again!"
Shirley Hicks
March 25, 2026
"Nolan was super helpful getting my husbands coverage set up quickly when time was of the essence, and also helped us better understand our coverage."
"Thank you, Shirley, for sharing your experience! It's great to hear that Nolan was able to assist with your husband's coverage promptly and clarify your understanding. We appreciate your feedback and support."
Paul Mcdaniel
March 18, 2026
"I've worked with Karen's office for years and they have always taken care of me. Nolan takes the time explaining coverage and walking me through claims to feel like I'm not having to deal with it myself."
"Thank you, Paul, for your continued trust over the years. We're glad to hear that Nolan has been helpful in explaining coverage and guiding you through the claims process. Your feedback means a lot to us."
Joshua Parsons
March 5, 2026
"Ronda helped me get my vehicle insuranced in a very efficient way"
Todd Lamle
February 26, 2026
"Tim was a great help answered all questions he’s a great asset to your company"
"Thank you, Todd, for your feedback! We're glad to hear that Tim was able to assist you and answer all your questions. We appreciate having him on our team. "
joan benoit
February 24, 2026
"I needed to transfer my insurance from OH and Rhonda was such a big help. She is very timely on responses and listens to what I needed. She also helped with getting me into my acct I was having trouble with."
"Thank you, Joan, for sharing your experience! We're glad Rhonda could assist you with your insurance transfer and account access. Your feedback is greatly appreciated. "
Tonia Bohan
February 19, 2026
"If you’re looking for an insurance agent who is responsive, trustworthy, and truly looks out for her clients, I highly recommend Rhonda. She’s absolutely wonderful to work with!"
"Thank you, Tonia, for your kind words about Rhonda. It's great to hear that you find her responsive and trustworthy. We appreciate your recommendation! "
Trace Moore
February 12, 2026
"I have been with State Farm for over 40 yrs and I have been with Karen and her team for over 10 yrs. I have had nothing but a great experience with them. When going through a nasty divorce and moving they absolutely wonderful with every detail of the way. Her team was there with any questions or concerns I have ever had. I feel 100% confident that I have what I need when it comes to my agent."
"Thank you, Trace, for your loyalty and for sharing your experience with us over the years. We're glad to have been there for you during challenging times and to address any questions or concerns you've had. Your confidence in our team means a lot. "
Vince Jones
February 10, 2026
"Rhonda was great. She made it very easy and painless swapping Statefarm agents from Georgia to Indiana. Rhonda was very knowledgeable, and answered every questioned that I asked her. I would definitely recommend Statefarm (Karen Shields agency) to anyone because of Rhonda Cheeks."
"Thank you, Vince, for sharing your experience! We're glad to hear that Rhonda made your transition between states smooth and hassle-free. Your recommendation means a lot to us. "
Alex A
February 5, 2026
"Rhonda and the state farm team here are amazing! I only stop in or reach out when I have issues or updates and they help in no time. Had to ask to for multiple quotes for vehicles and they handled the task like true professionals! Added my new vehicle, additional driver, and provided new docs same day!
Great team at this place!"
"Thank you, Alex, for your kind words about Rhonda and the team. We're glad to hear that they were able to assist you promptly with your vehicle quotes and updates. Your support means a lot to us! "
Brian Beard
January 16, 2026
"Always great service from this office. Everyone I’ve talked to is super helpful! Rhonda is extremely responsive and was able to get me lined up with coverage for a new vehicle in addition to what we already have. Been a customer for well over a decade, and the good service keeps me here!"
"Thank you, Brian, for your kind words and for being a loyal customer for over a decade! We're glad to hear that Rhonda and the team have been helpful and responsive in getting you set up with your new vehicle coverage. We appreciate your continued trust in us."