State Farm® Insurance Agent Karen Shields
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stace
March 18, 2025
5
out of
5
rating by Stace
"Rhonda and Nolan were great help during our transition from Ohio to Kentucky! They were quick to respond and made the move so easy! Friendly, professional and amazing customer service! Glad we found such an amazing office in KY!"
Jacob Lee
February 24, 2025
5
out of
5
rating by Jacob Lee
"I’ve been with Karen Shields for years, and they have always been amazing! Rhonda is my main contact and she is truly wonderful. They are knowledgeable, helpful, and truly care about their clients. They’re always there to make the process easy. I highly recommend the Karen Shields office for anyone looking for a reliable and friendly insurance agent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Donna McVay
February 20, 2025
5
out of
5
rating by Donna McVay
"Have been with State Farm for many years. Rhonda is one of the reasons why. Kind, knowledgeable and always willing to go the extra mile, she makes paying the bills easy and (almost) painless. :)"
We responded:
"Donna, we're truly grateful for your many years with State Farm and thrilled to know that Rhonda has been a shining star in your experience. Her kindness and dedication make managing your bills a breeze, and we're here to ensure your insurance journey remains not just easy but delightful. Thank you for your loyalty, and we look forward to serving you with a smile for many more years to come!"
Xander Honchell
February 20, 2025
5
out of
5
rating by Xander Honchell
"Nolan is one of a kind, goes out of his way to accommodate for the customer. He makes sure he can save money for the customer and make sure they have the premium deals. If you need insurance for life, auto, home. Get ahold of Nolan!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amanda Grebenc
February 20, 2025
5
out of
5
rating by Amanda Grebenc
"We have recently switched to State Farm and it has been a great, smooth transition with Karen Shields office. Nolan is very knowledgeable and has taken the time to explain different parts of our policy so we can better understand! He quickly responds to our questions and is very professional. Highly recommend Karen Shields office!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Tyler Shields
February 18, 2025
5
out of
5
rating by Tyler Shields
"Nolan was extremely helpful and knowledgeable in our process of switching insurance coverage. He quickly responded to any questions we had, and made the process seamless from beginning to end."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Trish Hartwell
February 18, 2025
5
out of
5
rating by Trish Hartwell
"On October 3rd my suv broke down on ridge avenue, I called the office, Brianna answered I explained the situation, she called a lot of tow truck companies with me on the phone (she wasn’t leaving me alone she said). She stayed in contact and if we weren’t on the phone she called back to make sure that I was ok!!! She actually stayed later than her 8 hour day to take care of me and my situation!! There are not words to tell her how thankful and appreciative I am!! She made a very stessful situation less stressful with her help!!! She definitely went above and beyond for me and will forever be grateful!!"
We responded:
"Thank you, Trish, for sharing your experience! I'm so happy Brian was able to assist you during such a stressful time. It's wonderful to know she stayed with you every step of the way and even extended her day to ensure you were taken care of. Your appreciation means a lot to us, and we're here for you whenever you need assistance. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Joy Barker
February 12, 2025
5
out of
5
rating by Joy Barker
"Thank you so much with your help setting up the Drive Safe and Save, Nolan and Brina were really great to work with!"
We responded:
"Thank you so much for the wonderful review. Will definitely let Nolan & Brina know of your kind words. Helping our customers setting up their DSS is just part of our overall service. "
Clint Nuhring
February 10, 2025
5
out of
5
rating by Clint Nuhring
"Karen Shields office has always been very helpful with advice and cost savings options for managing our multi-car household. Rhonda and Brina are my main contacts and both are very thorough and especially patient with all of my auto insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dorinda Kernan
January 12, 2025
5
out of
5
rating by Dorinda Kernan
"Highly recommend State Farm and Karen Shields’ office in Lawrenceburg! I switched to State Farm a few years ago after the insurance company I had been with for 30 years kept going up and did nothing to try and lower my rates even with no accidents or infractions. State Farm saved me money and Brina from Karen’s office has been tremendously helpful with getting all my policies moved over, walking me through what’s best for my needs and making sure everything is covered. When it came time for my son to need homeowners insurance and move to his own auto policy, I sent him to Brina and she walked him through everything, making sure he understood everything and taking care of all the details!"
We responded:
"Thank you, Dorinda, for your wonderful recommendation! I'm happy to know that our team, especially Brina, has been able to assist you and your son with your insurance needs. It's great to hear that you found the transition to State Farm beneficial and that Brina's guidance made the process smooth and informative. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Mandi Sullivan
January 9, 2025
5
out of
5
rating by Mandi Sullivan
"Rhonda at StateFarm is the best. She has went above and beyond to help with my many vehicle and policy changes!"
We responded:
"I'm happy to hear about your positive experience with Rhonda! It's wonderful to know she has been so helpful with your policy changes. If you have any more questions, feel free to reach out to our office. We're here to help!"
Eric
December 3, 2024
5
out of
5
rating by Eric
"Nolan at Karen Shields State Farm has been a great agent.He has always got us discounts ,always personable and understanding .He was overall a great guy ,whenever we needed help he was there ,even went out of his way and helped us get gas so I wouldn’t have to get a tow.They really do treat you like a great neighbor and they are always there just like the commercial slogan ."
We responded:
"Eric, thank you for your wonderful review! I'm glad to hear that Nolan has been able to assist you so effectively and provide those valuable discounts. It's great to know he went above and beyond, even helping with gas to avoid a tow. We truly aim to treat our customers like neighbors, and it's rewarding to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out!"
Diana Cowan
December 2, 2024
5
out of
5
rating by Diana Cowan
"Rhonda Creek took very good care of us and she is very professional and knowledgeable thank you so much again!"
We responded:
"Thank you, Diana! I'm glad to hear that Rhonda took such good care of you. Her professionalism and knowledge are truly valued in our office. We appreciate your kind words and look forward to assisting you with any other insurance needs!"
Shawn Kauffman
November 6, 2024
5
out of
5
rating by Shawn Kauffman
"I have been with State Farm since I started driving. When I moved to Indiana from WV in 2001, I was lucky enough to find Karen Shields'. Everyone on her team has been great, especially Rhonda. She has had my back since day one and I can't thank her enough for everything. Her knowledge is superb!"
We responded:
"Shawn, thank you for your loyalty since 2001! I'm glad you found our office when you moved to Indiana. It's wonderful to hear that Rhonda and the rest of the team have been able to support you so well. Rhonda's knowledge and dedication truly make a difference. We're here for any further insurance needs or questions you might have. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Amy Bohley
November 5, 2024
5
out of
5
rating by Amy Bohley
"We have been with State Farm going on 40 years. We just recently visited Karen to review our policies and as always Karen is a pleasure to work with. We also genuinely appreciate Rhonda as she always goes above and beyond."
We responded:
"Thank you, Amy, for your wonderful review! I'm so happy to hear that you’ve been with State Farm for nearly 40 years and that your recent visit was a positive experience. Rhonda will be delighted to hear your kind words about her dedication and effort. We truly appreciate your loyalty and look forward to continuing to serve your insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Anne-Marie Wright
October 31, 2024
5
out of
5
rating by Anne-Marie Wright
"Nolan was great at explaining the coverage and discounts on drive and save and recommended that I look into it. He was very nice to work with and made it very enjoyable which is hard to do sometimes."
We responded:
"Anne-Marie, I'm so glad to hear that Nolan made your experience enjoyable and provided clear explanations about the coverage and discounts on Drive and Save. It's wonderful to know he was nice to work with and made the process smooth for you. If you have any further questions or need assistance in the future, our office is here to help! - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Scott McL
October 31, 2024
5
out of
5
rating by Scott McL
"Very attentive to my need for auto insurance for a collectable car. Got signed up quickly."
We responded:
"Scott, thank you for your wonderful review! I'm happy we could meet your needs for auto insurance for your collectible car and get you signed up quickly. If you have any other questions or need further assistance, feel free to reach out anytime. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Louise Baker
October 30, 2024
5
out of
5
rating by Louise Baker
"I was assisted by a young man named Nolan Shields. He was very knowledgeable and experienced in his field of work, and worked with me to find the best premium and coverage for my Automobile insurance, which he did.He was very patient and understanding with my lack of knowledge about insurance. I would rate him as a 5 star employee. With appreciation and thanks, for a great rate. Sincerely, Louise Baker 😁"
We responded:
"Louise, Thank you so much for your wonderful review! I'm happy to hear that Nolan was able to assist you effectively with your Auto insurance needs. It's great to know he was patient and understanding, especially with explaining the details. Your appreciation means a lot to us, and we're grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Annette Windsor
October 21, 2024
5
out of
5
rating by Annette Windsor
"I recently had a disagreement with a semi truck it won I had lot of damage to car the people at State Farm Karen Shields office worked with myself and trucking company to get damages repaired they were more than helpful. I recommend them highly"
We responded:
"Annette, thank you for your wonderful review! I'm happy our team could assist you in resolving the damage to your car after the accident with the semi-truck. We strive to provide great service and support to our customers. If you need any further assistance, please don't hesitate to reach out. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Michelle Thesing
October 11, 2024
5
out of
5
rating by Michelle Thesing
"State Farm is great to work with. Rhonda Cheek is always helpful and cheerful. Highly recommend."
We responded:
"Thank you, Michelle, for your wonderful review! I'm happy to hear that Rhonda has been so helpful and cheerful in assisting you. We truly appreciate your recommendation and are always here to help with any of your insurance needs. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Matthew Stroud
October 8, 2024
5
out of
5
rating by Matthew Stroud
"We've had state farm for years now! I have not one complaint with this office. No matter who I'm dealing with they always made it a breeze for me. Rhonda is absolutely amazing always has a smile on her face and is ready help anyway she can!"
We responded:
"Matthew, thank you so much for your wonderful review! I'm glad to hear that you've had such a positive experience with our office over the years. Rhonda truly is amazing, and we're grateful to have her on our team. It's great to know that our team has consistently made things easy for you. If you ever need anything, we're always here to help. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
KYM ARSENAULT
October 3, 2024
5
out of
5
rating by KYM ARSENAULT
"Great prices easy transformation for one insurance company to another."
We responded:
"Thank you, Kym, for your wonderful review! I'm happy you found our prices great and the transition between insurance companies smooth. If you need any further assistance, feel free to reach out anytime. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Sam McAlister
October 2, 2024
5
out of
5
rating by Sam McAlister
"Nolan has been an absolute pleasure to work with. He has gone above and beyond throughout every step of the way to ensure the best results for his clients! Needless to say I would recommend him to anyone that I wish to be in good hands!"
We responded:
"Thank you, Sam, for your wonderful review! I'm glad to hear that Nolan has been such a pleasure to work with and has gone above and beyond for you. We truly appreciate your recommendation and are grateful to have Nolan on our team. If you ever need further assistance, don't hesitate to reach out. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Mckinley Haga
October 2, 2024
5
out of
5
rating by Mckinley Haga
"Karen’s office is always friendly to visit! I enjoy having my insurance at this office and everyone always makes me feel welcome and answers my questions promptly."
We responded:
"Thank you, Mckinley, for your wonderful review! I'm glad to hear that you enjoy visiting our office and feel welcomed by our team. It's great to know that we can promptly answer your questions and make your experience with us a positive one. We're always here to help with any of your insurance needs. - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"
Tyler Huddleston
October 1, 2024
5
out of
5
rating by Tyler Huddleston
"I was looking for insurance and was recommended to Rhonda for a quote. She was very helpful and knowledgeable about what she does."
We responded:
"Tyler, thank you for your wonderful review! I'm glad Rhonda was able to assist you with your insurance needs and provide knowledgeable service. We appreciate your recommendation and look forward to helping you with any future needs! - Karen Shields - State Farm Insurance Agent, Lawrenceburg, IN"