State Farm® Insurance Agent Karen Shields
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trace Moore
February 12, 2026
"I have been with State Farm for over 40 yrs and I have been with Karen and her team for over 10 yrs. I have had nothing but a great experience with them. When going through a nasty divorce and moving they absolutely wonderful with every detail of the way. Her team was there with any questions or concerns I have ever had. I feel 100% confident that I have what I need when it comes to my agent."
"Thank you, Trace, for your loyalty and for sharing your experience with us over the years. We're glad to have been there for you during challenging times and to address any questions or concerns you've had. Your confidence in our team means a lot. "
Vince Jones
February 10, 2026
"Rhonda was great. She made it very easy and painless swapping Statefarm agents from Georgia to Indiana. Rhonda was very knowledgeable, and answered every questioned that I asked her. I would definitely recommend Statefarm (Karen Shields agency) to anyone because of Rhonda Cheeks."
"Thank you, Vince, for sharing your experience! We're glad to hear that Rhonda made your transition between states smooth and hassle-free. Your recommendation means a lot to us. "
Alex A
February 5, 2026
"Rhonda and the state farm team here are amazing! I only stop in or reach out when I have issues or updates and they help in no time. Had to ask to for multiple quotes for vehicles and they handled the task like true professionals! Added my new vehicle, additional driver, and provided new docs same day! Great team at this place!"
"Thank you, Alex, for your kind words about Rhonda and the team. We're glad to hear that they were able to assist you promptly with your vehicle quotes and updates. Your support means a lot to us! "
Brian Beard
January 16, 2026
"Always great service from this office. Everyone I’ve talked to is super helpful! Rhonda is extremely responsive and was able to get me lined up with coverage for a new vehicle in addition to what we already have. Been a customer for well over a decade, and the good service keeps me here!"
"Thank you, Brian, for your kind words and for being a loyal customer for over a decade! We're glad to hear that Rhonda and the team have been helpful and responsive in getting you set up with your new vehicle coverage. We appreciate your continued trust in us."
Melody dewitt-mullins
December 13, 2025
"Went in mainly for a quote on homeowners insurance. Nolan was the agent that helped me. He explained everything with the policy I had and what my policy would be with them thoroughly. Showed me what I would save on home by itself or bundled with auto insurance. Also talked to me about some life insurance as well. I chose to bundle all three ( home, auto, and life ). It was a big savings each year compared to my current policy. Kept me informed through the whole process. Helped me with canceling my current policy. I would highly recommend him to anyone."
"Thank you, Melody, for sharing your experience with us. We're glad to hear that Nolan was able to assist you thoroughly and help you achieve significant savings by bundling your policies. Your recommendation means a lot to us. "
Kurt Mollaun
November 26, 2025
"Nolan was great to work with, I would highly recommend him for your insurance needs. He listened to what we needed and saved us a lot of money. Can’t thank him enough."
"Thank you, Kurt, for your kind words about Nolan. It's great to hear that he was able to assist you effectively and help you save money. We appreciate your recommendation and look forward to serving your insurance needs in the future."
Verna Daulton
November 17, 2025
"I have been with Karen for over 11 years and have always received great service from her and the entire staff. They care about my needs and make my insurance experience as effortless as possible. Give Karen a call and she will take care of you too!"
"Thank you, Verna, for your kind words and for being with us for over 11 years. We're glad to hear that our team has been able to make your insurance experience smooth and attentive to your needs. Your recommendation means a lot to us!"
Katelyn Welzel
November 14, 2025
"Everyone at this office is so kind! Rhonda was very accommodating and helped me with finding car insurance and renters insurance that works best for me; working with her has been an absolute delight. I highly recommend."
"Thank you, Katelyn, for your kind words and recommendation. We're glad to hear that Rhonda was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Josh G
November 7, 2025
"It was a pleasure working with Nolan, who went above and beyond to make sure we saved money on our insurance. Can’t recommend enough!"
"Thank you, Josh, for your kind words about working with Nolan. We're glad to hear he was able to help you save money on your insurance. Your recommendation means a lot to us. Take care!"
Karolina Perr
October 28, 2025
"Just wanted to thank Rhonda for helping me add a car and driver to my policy. She called me right away to confirm information and got me coverage the same morning. Thank you Rhonda 😊"
"Thank you, Karolina, for your kind words about Rhonda's assistance. It's great to hear she was able to help you efficiently with your policy update. We appreciate your feedback and look forward to serving you again."
Myron Short
October 27, 2025
"It was Friday afternoon almost evening. My truck broke down and I called My State Farm agent and they very smoothly handled getting me towed to where I needed to go, very grateful for no delay in getting to me. Thanks again, Karen."
"Thank you, Myron, for sharing your experience. We're glad to hear that Karen and the team were able to assist you promptly with your truck situation. Your feedback is much appreciated."
Wanda Jones
October 15, 2025
"Nolan was phenomenal! He was kind, patient and very knowledgeable. He answered all of my questions and helped me understand the differences between coverages. He even helped me cancel my previous insurance company which was a huge relief! Highly recommend!"
"Thank you, Wanda, for your kind words about Nolan. It's great to hear that he was able to assist you effectively and make the process easier. We appreciate your recommendation and look forward to continuing to serve you. "
Faye Bennett
October 9, 2025
"I got a new car recently and needed help getting everything set up and Drive Safe and Save started. Nolan took the time to review coverage options and offered to help set up the Drive Safe and Save discount"
"Thank you, Faye, for your feedback! It's great to hear that Nolan was able to assist you with your new car setup and the Drive Safe and Save program. We appreciate your trust in us for your insurance needs."
Jill Jones
September 26, 2025
"Thank you State Farm for your help providing the event insurance for my daughter's wedding. Rhonda was so helpful, extremely kind and very knowledgeable! She explained everything to me in detail and sent my coverage to me very quickly. We have been with this agency for many years and I trust them with all our insurance needs. Thanks again!"
Carrie Overbeck
September 18, 2025
"No one likes paying for insurance. Working with Brina was like working with your best friend. She broke everything down, step by step and never made me feel pressured into buying something I didn't want. If you're thinking about changing companies give her a chance."
"Thank you, Carrie, for your feedback! It's great to hear that Brina made the process comfortable and clear for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs. "
Michelle Jackson
September 15, 2025
"I’ve had nothing but exceptional service at State Farm! Brina is awesome and is quick to respond to my queries. I definitely recommend State Farm for all your insurance needs! Great team!"
Ted Zimmerer
September 5, 2025
"The staff was extremely helpful with one employee leaving her lunch break to help me, I worked with Nolan and he was helpful and quick!"
Dominick Robinson
September 5, 2025
"Nolan is a great worker he helped me get my insurance right and made sure I understand everything and all my benefits. In my opinion he deserves a huge raise!"
Nick Furney
August 28, 2025
"Nolan was great! Very helpful, thorough and patient with all of my questions. He went above and beyond to make sure we had all of the coverage and savings we needed."
Mwade 04
August 7, 2025
"Brina was super helpful! She was very kind and caring. Any question I had she was able to answer and made sure I was treated well!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Chris Farnsworh
July 25, 2025
"I have been with this agent for at least 20 years. We have had our ups and downs. One month after purchasing my new Jeep. Nice big crack down the windshield. Not crazy about State Farm as a whole. But Rhonda at this agency is AMAZING. I was so frustrated as it is with any insurance company. But Rhonda stepped right in got my claim taken care. BAM! All better. They know us, our family and the dynamics of our family. I trust them and truly feel Rhonda always looks out for all of us! Thx Rhonda!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Alice Harris
July 18, 2025
"Nolan was great to work with and helped me With a better quote on my car and life makes it easier for me . Thank you"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brendon Campbell
July 18, 2025
"Nolan has always been very efficient, knowledgeable, and helpful with anything I have a question about involving my current policy or starting a new one! 10/10 would recommend"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
John Meyer
July 15, 2025
"I want to leave a very positive review for Nolan. He reached out to me from another platform and talked about my homeowners premium and if he could save me some money. At the time, out wasn't enough savings to make a switch. I wasn't interested in a lateral move. Months later he contacted me again to follow up after he said state farm had a rate reduction and if we could rework the premium. We did and I was happy to switch. Saved me money and upgraded my auto policy as well. Thank you Nolan for the follow up. I look forward to a good business relationship with State Farm."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mollie Bryson
July 15, 2025
"Every call I have made to Karen’s office has been great! They have helped me navigate things smoothly. Their kindness helped me through a tough situation. Rhonda especially!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"